Players helping players: Ask/answer a question

• M

  Logout of google account
  • Mythrintia  

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  In that case you should be able to relink your accounts on your Hi-Rez account page here.

  Hope this helps!

• N

  My account is banned for no reason!!!!!!!!!
  • nefa3xXx  

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  Please submit a support ticket. We do not deal with account bans on the Paladins Forums.

  Closed.

• B

  Keyboard change
  • Balloonies  

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  I'm glad you found a solution!
  In that case, I close this topic!

• D

  in queue forever
  • DocOoc  

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  @DocOoc said in in queue forever:

  am queued for TD, Siege and Onslaught, earlier I was waiting only a few seconds, now I am waiting a minute or two and nothi

  Maybe you changed the game server without noticing? Casual should go quick if you play US or EU.

• D

  The game itself outshines me when they connect to steam
  • DrazaGamer  

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• U

  Yeah, So what do i do if this buggy trash heap crashes then claims I'm a deserter?
  • U1319446459  

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  Creating threads to purely to complain certainly won't help. If you have any instances of crashes or bugs, report them following these instructions.

  Otherwise, for posts like this, please use the rage thread.

  Locked.

• E

  After I start the game it gives me an error "Type 1 EAC index not found" can someone help me please ?
  • EfeKta23  

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  Please submit a support ticket.

• A

  Paladins on Switch Error
  • AlrightDingo  

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  @AlrightDingo said in Paladins on Switch Error:

  Does anyone who owns a switch also encounter the "Software closed due to error" message while playing paladins ? Is there a solution for this ?This has been occurring since the day paladins was available on switch and its really frustrating.

  It happens to me but not too much.
  I don't think there is a solution, just wait for the next patches cuz nearly every patch crash conditions is reduced.

• U

  Connecting accounts
  • U024179975  

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  @Borvik said in Connecting accounts:

  PS4 does not support cross-progression for Paladins.

  which is too bad cuz my friend plays paladins on ps4.

• 

  requirements to unlock ranked mode
  • GodKurome  

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  @Borvik Thanks alot, great support

• 

  cannot open hirez account web after patch
  • socuteboss  

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  thanks it's working

• Y

  PTS version mismatch
  • YSIABTFS53  

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  PTS is offline now and will be online few days after next Update Show

• W

  Audio messed up
  fix sound audio • • Wistakes  

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  How to report a bug: https://forums.hirezstudios.com/paladins/topic/5/how-to-report-a-bug

• R

  Double kill freezeing
  • rodyractive  

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  C

  I have the same issue.
  Game was working just fine until the 08/08/2019 patch.
  Now, whenever I double kills or simple kill too near to an ennemy or when I respawn with an interface oppen then closed, my game is freezing for 2-3 secondes. Very frustating.
  If I can get to the end of the game, the end game screen appear with unlabeled variables and leaderboard, then it freeze 2-3 seconds and I got disconnect from the Game.
  So it's not just a little problem but a big issue that make the game unplayable whatsoever.

  Gpu: 1050ti
  Memory: 8gb
  Cpu: pentium g4560
  Installed on SDD.

  I also tired with various settings and all of my drivers and Windows 10 are up-to-date.
  Should I also write a ticket to the support or is it the same issue ?

• V

  Confusion about cross-progression.
  • VileSorcery  

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  @Molly Dose this also count with other games like Realm Royale too?

• N

  VSAE and VSDE do not work, what to do?
  • night2003bat  

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• M

  Crash at startup
  crash startup eac • • marcusbrody14  

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  Please submit a support ticket.

• T

  I can't unlink my steam account and the customer help page went down
  • Terhuu  

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  Apparently the support ticket site shows a nginx page after submitting a ticket, but the ticket should still go through. Did you get an automatic email from Hi-Rez Support?

• C

  Commands error
  • carpe  

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  Bugs can be reported by following the proper instructions here.

• 

  Slash commands
  • Fortis01x  

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  It could be because they're trying to get rid of some abusable chat commands at the moment, but in the meantime, F9 should work.