Players helping players: Ask/answer a question

• L

  HELP, my game keeps crashing for no reason
  • lava28  

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  Please try submitting a support ticket here -> https://www.hirezstudios.com/support/

  They should be able to help you a bit more, remember to give as much information as possible.

• S

  Audio Bug in every match (PC Steam Client, patch 2.10 Pirate's Treasure)
  bugs fix audio • • Stormek33  

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  @Stormek33 Google Forms and Discord are the most efficient methods of reporting bugs, they check them way more often.

• K

  I need help!
  • Kentaky23  

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  https://forums.hirezstudios.com/paladins/topic/924/september-rage-thread

  Locked.

• 

  Mastery Rewards not Unlocking When Reaching Required Levels...
  • REDBelmont456  

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  @DaddyOoker said in Mastery Rewards not Unlocking When Reaching Required Levels...:

  @REDBelmont456 Did you try restarting the game for the other problems?

  I did, multiple times, and did not fix... I still cannot buy the Mastery pose or emote...

• U

  Item shop keybind broken
  • U51104111595  

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  I think you should submit a support ticket

• N

  New Player - which healer should I play?
  new player advice • • NowRelax  

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  @Dusklicious said in New Player - which healer should I play?:

  I disagree with Grover really being difficult with how he plays now, but this pretty much.

  Jenos movability is less dificult than vine, therefor Jenos is somewhat easier than Grover, also Grover needs better positioning for effective healing. But Grover is still easy to play.

• C

  Battle passes
  • coolrot1  

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  @coolrot1 Molly left and never did get back to me, will ask Romanova.

• M

  Consistent lag unrelated to network connection
  • mushixu  

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  Cool, glad you got it solved lol

• 

  Some questions regarding character legendaries
  • OriginalEquinox  

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  @TangAce I'll try that, didn't want to use impulse because it looked like a cheap and easy burst option but I need all the help I can to compete with KB&M users running circles around me with their Andro's and Evie's lol, thanks.

• 

  Can't hear ultimate's
  • bangs6996  

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• M

  로그아웃 어떻게해요?
  • mobile0  

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  If I understood correctly, you must correctly link your accounts at https://my.hirezstudios.com/
  You'll probably also need to unlink the account you don't want (created by accident)

  올바르게 이해했다면 https://my.hirezstudios.com/에서 계정을 올바르게 연결해야합니다.
  원하지 않는 계정의 연결을 해제해야 할 수도 있습니다 (실수로 생성) //google translate

• U

  I still can't play the game due to the insane performance issues.
  • U1325691764  

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  U

  Polling rate doesn't seem to have much of an impact if any at all. The situation overall seems a tiny bit better and I can cap the game at around 100 fps, however constant and very annoying drops are still present although they are less intensive and appear later. I can still play about one or two matches without the issue. Plugging the pad makes the situation as bad as it was initially. If I unplug gamepad during a match fps improves instantly. Chaning the polling rate doesn't have the same impact. One of the symptoms I didn't mention is that whenever a character appears on a hero selection I get these massive drops. I think I haven't had them before. Overall the game still isn't playable, maybe a match or two in casual but I couldn't play competetive like that.

• F

  High CPU usage while playing paladins very little gpu
  • flameboi900  

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• K

  Why is your game so broken?
  • Kentaky23  

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  For posts like these, please use the rage thread.

  Non-constructive.

  Locked.

• 

  [PS4] Game freezes
  • ObsidianJackal  

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  As explained in my above message, it could be your provider/service/wires as I had a similar issue a few years ago until a technician actually visited and physically inspected everything and made applicable repairs and replacements. Now I have no connection issues. And I play Paladins on my PlayStation 4.

  Lastly, it could also be your consoles. They could be dirty. Check everything out. Often a problem may appear complex but have a simple solution.

• 

  Question about PS4 saved data
  • OriginalEquinox  

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  @Conrad_Max Hope it's the same way with PS4 as well then, my power supply got busted because of constant random power cuts here in my lovely third world slab of dirt lol.

• D

  This topic is deleted!
  • Draggy38  

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• R

  ps4 voicechat bug
  • Redphillipp  

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  @Redphillipp, I've noticed that Team Voice Chat doesn't work during Casual games, but does work on Ranked. Or, at least, the mic indicator flashes in Ranked. Have you tried using Party Chat with your friends?

  Being able to fully communicate and strategize with your team, whether in Cashal or Ranked, is very important in this gsme if we want to improve our chances of wiining matches. Hopefuul this will be addressed and resolved.

• 

  Io Title not unlocking when leveled up with gold
  • SaneYandere  

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  Which level does you have on Io?
  After restarting the game you still didn't have this title?
  If you are level 30 and you didn't get the title after restart, it's probably best if you send ticket to support.

• L

  disconnection
  • Laddy  

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  @a_a

  I play on the EU server sometimes and get ~150 ping. It's easily playable with that. I wouldn't want to go over 200 though.

  That ping screen wasn't so much about the ping time itself (It's not pinging Paladins servers) but that it's consistent with little variation. On a crappy Wi-Fi or bad internet connection it could easily swing from 50-500 or even worse. Large variations and/or packet loss will cause problems.