Players helping players: Ask/answer a question

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  Skin Purchase Won't Give Me Skin
  • Chiefspartan44  

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  Are you sure you bought the skin and not the champion Androxus or the Androxus voicepack?

• L

  disconnection
  • Laddy  

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  @Laddy Check your internet connection:

  If you have a PC, open a command prompt:
  Type: ping google.com /t
  Let it run for a few minutes. Watch for time out errors and erratic response times.

  Here is what a good connection looks like:
  

• W

  Update/Install stuck in 'Waiting for prereqs'
  • Whoshaw  

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• A

  Cant LOG in
  • Avie543  

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  N

  @Avie543 same

• D

  Can't link Mixer and HiRez accounts?
  • DeoxysDice  

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  Just to confirm, you are unable to link your account through here?

• S

  Came back after a few months, and it's suddenly overly toxic
  • SkaiasForce  

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  Personally, I haven't experienced an increase in toxicisity in the game. Maybe about once every month or two someone will go off the deepend in the game or send me a private message. Generally, everyone I play with are either quiet or friendly. I could be just lucky.

• 

  New GPU strange behavior
  • TOPET3  

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• L

  HELP, my game keeps crashing for no reason
  • lava28  

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  Please try submitting a support ticket here -> https://www.hirezstudios.com/support/

  They should be able to help you a bit more, remember to give as much information as possible.

• S

  Audio Bug in every match (PC Steam Client, patch 2.10 Pirate's Treasure)
  fix bugs audio • • Stormek33  

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  @Stormek33 Google Forms and Discord are the most efficient methods of reporting bugs, they check them way more often.

• K

  I need help!
  • Kentaky23  

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  https://forums.hirezstudios.com/paladins/topic/924/september-rage-thread

  Locked.

• 

  Mastery Rewards not Unlocking When Reaching Required Levels...
  • REDBelmont456  

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  @DaddyOoker said in Mastery Rewards not Unlocking When Reaching Required Levels...:

  @REDBelmont456 Did you try restarting the game for the other problems?

  I did, multiple times, and did not fix... I still cannot buy the Mastery pose or emote...

• U

  Item shop keybind broken
  • U51104111595  

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  I think you should submit a support ticket

• N

  New Player - which healer should I play?
  new player advice • • NowRelax  

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  @ShogunPukin said in New Player - which healer should I play?:

  The hardest ones atm are maldamba, ying and grover because of mechanics or positioning just pick those when you are more experienced. Also pip and grohk are not in a good place as support (they are decent as damage dealers though).

  Seris and jenos are the best champs for a starter

  I disagree with Grover really being difficult with how he plays now, but this pretty much.