• HOTFIX - Season 4: Calamity

    Hello Champions!

    We are live shortly with a hotfix on PC, PS4, and Switch that will address several issues found in the Season 4: Calamity patch. Xbox will be receiving the hotfix soon to be up to date with the other platforms.

    Here's what the hotfix addresses:

    Champions

    • Grover
      • Updated the Blossom ability short description to display the correct Healing values.
    • Io
      • Updated the Guardian Spirit ability long description to bring it up to date with its balance change.
    • Jenos
      • Updated the Astral Mark ability descriptions to display the correct Healing values.
    • Lex
      • Updated the Magnums ability descriptions to bring them up to date with its balance change.
      • Updated the In Pursuit description to fix a spelling error.
    • Makoa
      • Updated the Barrier Reef card text to bring it up to date with its balance change.
    • Seris
      • Updated the Restore Soul ability long description to bring it up to date with its balance change.
    • Vora
      • Fixed an issue where the Honor Guard loading card was using the incorrect 2D art.
    • Yagorath
      • Fixed an issue where the Towering Presence card did not scale past the first rank.
      • Fixed an issue where Yagorath’s ability names were cut off on the Advanced screen in the Champions menu.
      • Fixed an issue where Yagorath could use Weapon Inspect while in Travel Form and get locked out of actions temporarily.
      • Fixed an issue where Yagorath’s Emote and MVP icons were missing their 2D art in Match Lobby.

    General

    • Fixed an issue where the Berzerker Torvald Ranked quest was progressing at an incorrect rate.
    • Fixed various collision issues with the updated Timber Mill map.
    • Fixed an issue where the post-match Loading Screen was using the incorrect art on consoles.
    • Fixed an issue where the Season 3 Masters Loading Frame was using the incorrect 2D art.
    posted in Official News & Announcements
  • Paladins PTS is Live! - "Season 4: Calamity"

    Hello all!

    PTS is up with the Season 4: Calamity patch. The build you will want to be on for now is 4.2.3976.0. You can download the patch by going to the Paladins page on Steam and selecting the “Click here to install Public Test Server” button just below the cool videos and images: https://store.steampowered.com/app/444090/Paladins/
    a77cac5e-2815-4fd9-9d4b-adce1dbcc134-image.png

    NOTE: Crystals will not be automatically awarded for logging in to PTS. If you are using PTS on Steam, you will be able to "purchase" Crystals using the Store (using the Steam interface) without expending any actual money. To do this, perform the following actions:

    • Log in to PTS on Steam
    • Select Store
    • Select "Buy Crystals" button
    • Select any bundle on the screen
    • Confirm that the purchase window matches the screenshot below (with the "Sandbox" text next to Steam Wallet)
    • Select Authorize on the window that pops up
      936e10e2-19ff-45e8-b4ed-e25e84d4910f-image.png

    Crystals will be added to your account specifically on PTS. If the HiRez Store pops up instead of a Steam window, DO NOT CONTINUE. Only do this if this processes through the Sandbox wallet on Steam.

    Please visit paladins.com/news to find the PTS Testing Blog, which will be up shortly. In addition, please use the #report-a-pts-bug channel on the official Paladins Discord to report any bugs you find in PTS! You can find the discord at https://discord.gg/paladinsgame. Thank you so much for participating in the Public Test Server!


    Currently known issues with PTS Build 4.2.3976.0:

    • Yagorath's Ultimate audio can get cut off when she returns to 1P
    • Yagorath changes to Travel Form automatically at 0s before the round instead of 2s before the round
    • Missing Message ID for Timber Mill
    • A few issues with DLCs not being fully complete
    • Deluxe Edition DLC not visible or purchasable
    • Defunct extra queue in the Custom Match screen
    • Scope Sensitivity can not be set to a positive value
    posted in Official News & Announcements
  • Paladins PTS is Live! - Eternal Pyre

    Hello all!

    PTS is up with the Eternal Pyre patch. The build you will want to be on for now is 4.1.3937.0. You can download the patch by going to the Paladins page on Steam and selecting the “Click here to install Public Test Server” button just below the cool videos and images: https://store.steampowered.com/app/444090/Paladins/
    a77cac5e-2815-4fd9-9d4b-adce1dbcc134-image.png

    NOTE: Crystals will not be automatically awarded for logging in to PTS. If you are using PTS on Steam, you will be able to "purchase" Crystals using the Store (using the Steam interface) without expending any actual money. To do this, perform the following actions:

    • Log in to PTS on Steam
    • Select Store
    • Select "Buy Crystals" button
    • Select any bundle on the screen
    • Confirm that the purchase window matches the screenshot below (with the "Sandbox" text next to Steam Wallet)
    • Select Authorize on the window that pops up
      936e10e2-19ff-45e8-b4ed-e25e84d4910f-image.png

    Crystals will be added to your account specifically on PTS. If the HiRez Store pops up instead of a Steam window, DO NOT CONTINUE. Only do this if this processes through the Sandbox wallet on Steam.

    Please visit paladins.com/news to find the PTS Testing Blog, which will be up shortly. In addition, please use the #report-a-pts-bug channel on the official Paladins Discord to report any bugs you find in PTS! You can find the discord at https://discord.gg/paladinsgame. Thank you so much for participating in the Public Test Server!


    Currently known issues with PTS Build 4.1.3937.0:

    • A few items are missing or incorrect on the Battle Pass Track
    • 3D Sprays are off-center on screen when viewed in the Battle Pass Menus
    • There are a few remaining collision issues with Frozen Guard
    • The Battle Pass is not named in a few locations
    posted in Official News & Announcements
  • RE: Paladins PTS is Live! - Vora's Pact

    We are currently investigating an issue where Players get ejected from matches in some circumstances in PTS.

    posted in Official News & Announcements
  • Paladins PTS is Live! - Vora's Pact

    Hello all!

    PTS is up with the Vora's Pact patch. The build you will want to be on for now is 3.5.3870.0. You can download the patch by going to the Paladins page on Steam and selecting the “Click here to install Public Test Server” button just below the cool videos and images: https://store.steampowered.com/app/444090/Paladins/
    a77cac5e-2815-4fd9-9d4b-adce1dbcc134-image.png

    NOTE: Crystals will not be automatically awarded for logging in to PTS this patch. If you are using PTS on Steam, you will be able to "purchase" Crystals using the Store (using the Steam interface) without expending any actual money. To do this, perform the following actions:

    • Log in to PTS on Steam
    • Select Store
    • Select "Buy Crystals" button
    • Select any bundle on the screen
    • Confirm that the purchase window matches the screenshot below (with the "Sandbox" text next to Steam Wallet)
    • Select Authorize on the window that pops up
      936e10e2-19ff-45e8-b4ed-e25e84d4910f-image.png

    Crystals will be added to your account specifically on PTS. If the HiRez Store pops up instead of a Steam window, DO NOT CONTINUE. Only do this if this processes through the Sandbox wallet on Steam.

    Please visit paladins.com/news to find the PTS Testing Blog, which will be up shortly. In addition, please use the #report-a-pts-bug channel on the official Paladins Discord to report any bugs you find in PTS! You can find the discord at https://discord.gg/paladinsgame. Thank you so much for participating in the Public Test Server!


    Currently known major issues with PTS Build 3.5.3870.0:

    • 3D sprays in the Battle Pass do not currently display their visuals
    • Players will get kicked out of Match Lobby if they get into Frozen Guard in the Siege Training queue
    • Multiple Vora skin and weapon icons are currently missing their 2D arts
    • Larger characters currently have some slight difficulty leaving the Frozen Guard spawn room
    • Enemy's progress bars do not update visually in Onslaught, King of the Hill, and Team Deathmatch game modes. The number still updates properly
    • Vora is currently not properly obtained by Champions Pack owners
    • Galactic Conqueror Vora t-poses when obtained from the Beyond Science and Fiction chest
    • Some of the new Chests are missing their 2D art in game
    • Some Avatars are missing their 2D arts in game (ex. Harbinger)
    • Vora is not listed as the New Champion in the Champions screen
    posted in Official News & Announcements
  • RE: Radiant Stars Hotfix #2 - LIVE Today

    @Z-Man989 sounds like you haven't linked the accounts properly. Make sure you do this or you won't earn any coins. You'll start earning them from quests once you properly link.

    posted in Official News & Announcements
  • Radiant Stars Hotfix #2 - LIVE Today

    Hey Champions.

    Some of you may have noticed another minor hotfix that went live today.
    Here's what it addresses:

    • Fix to block unintentional duplicate Bounty purchases
    • Fix missing text string in the Bounty store
    • Fix flickering during the loading screen (PC only)

    Thank you.

    posted in Official News & Announcements
  • Radiant Stars Hotfix #1 - LIVE Today

    Champions!

    Some of you may have noticed on Friday your game updated if you play Paladins on PC -
    And for those on console this same update came to you today after it was approved by our partners.

    Here's the notes for what went out:

    Champions

    Mal’Damba

    • Fixed an issue where the Golden skin did not display properly.

    Seris

    • Fixed an issue where the Mortal Reach PTS balance change was not updated in the description of the Talent.
      Vivian
    • Fixed an issue where the Golden skin did not display properly.

    General

    • Fixed an uncommon crash related to the Death Recap screen.
    • Fixed an issue where a broken Quest display would show in the Bounty Store if the Player had completed all of their available Quests.
    • Fixed an issue where Players could attempt purchases on Gamepad without having the correct amount of currency.
    posted in Official News & Announcements
  • Paladins PTS is Live! - Radiant Stars

    Hello all!

    PTS is up with the Radiant Stars patch. The build you will want to be on for now is 3.4.3761.3. You can download the patch by going to the Paladins page on Steam and selecting the “Click here to install Public Test Server” button just below the cool videos and images: https://store.steampowered.com/app/444090/Paladins/
    a77cac5e-2815-4fd9-9d4b-adce1dbcc134-image.png

    NOTE: Crystals will not be automatically awarded for logging in to PTS this patch. If you are using PTS on Steam, you will be able to "purchase" Crystals using the Store (using the Steam interface) without expending any actual money. To do this, perform the following actions:

    • Log in to PTS on Steam
    • Select Store
    • Select "Buy Crystals" button
    • Select any bundle on the screen
    • Confirm that the purchase window matches the screenshot below (with the "Sandbox" text next to Steam Wallet)
    • Select Authorize on the window that pops up

    936e10e2-19ff-45e8-b4ed-e25e84d4910f-image.png

    Crystals will be added to your account specifically on PTS. If the HiRez Store pops up instead of a Steam window, DO NOT CONTINUE. Only do this if this processes through the Sandbox wallet on Steam.

    Please visit paladins.com/news to find the PTS Testing Blog, which will be up shortly. In addition, please use the #report-a-pts-bug channel on the official Paladins Discord to report any bugs you find in PTS! You can find the discord at https://discord.gg/paladinsgame. Thank you so much for participating in the Public Test Server!


    Currently known major issues with PTS Build 3.4.3761.3:

    • Mal’Damba’s Dread Serpent Ultimate fears for longer than intended
    • Mernos Jenos is missing VFX for his Weapon Fire and his Reload
    • Players will be unable to unlock the new MVPs for Io, Imani, Seris, and Inara in the current iteration of the Battle Pass
    • Some quests are not providing Bounty Coins at the intended rate
    • Art on the Purchase button in the Bounty Store is not correctly updated
    • 2D Art images for the variants of the Stellar Weapons are not correctly updated
    • Seris' Soul Collector UI does not display properly

    Things to look out for:

    • Which quests may not be providing Bounty Coins as intended
    • Any potential VFX issues with any of the Stellar Skin / Weapon variants
    • Any potential issues with Balance Changes or characters to whom Balance Changes have been made (Link to Update Notes)

    Our team is hard at work fixing issues related to issues found in Live and issues with new content. We will be pushing out more fixes throughout the PTS cycle!

    posted in Official News & Announcements
  • To our Champions, Regarding Servers

    Yesterday, at about 4 p.m. EST, Paladins switched to backup cloud-based servers so we could upgrade our data centers.

    Unfortunately, these backup cloud servers caused some players to experience intermittent packet loss spikes.

    We will be transitioning away from the cloud servers within the next few hours.

    If you are still experiencing server issues after this, we encourage you to submit a technical support ticket (https://hirezstudios.com/support) with your match IDs so we can further investigate any ongoing issues.

    Thank you.

    posted in Official News & Announcements