My account has been disappeared



  • Hello!

    I linked my epic account into myhirez and after that my steam account has been disappeared. When i run the the game with epic launcher I can't buy nothing from store. I didn't get any response from the team. Moreover, when i login the game with epic account i get back my original account.


  • Moderator

    @I3rYcE94 Hi, sorry for the incovnience. If both your Epic and Steam accounts are linked to your Hi-Rez account and you are unable to use your Steam account, you need to wait for a support representative to get back to you.



  • Hello!

    I haven't received an answer for more than a week.


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