Can't open the game because of easy anti cheat
-
I tried opening the game after a long time and it hits me with a dialogue box saying there's a missing file (api-ms-crt-convert) or something like that, so i reinstall the game and tried to open again. The problem was still there. I downloaded the required file manually and tried again. Now, the easy anti cheat says it's from an untrusted source. However, i got it from the microsoft website. I've tried literally everything and it's not working, please help me out here.
-
Reinstall EAC or send support ticket
-
I did and reinstalling doesnt work. I also sent a support ticket and they told me to try and upgrade windows or graphics drivers and ive already done the other suggestions they listed
-
Try installing the VC runtime from here: https://www.microsoft.com/en-us/download/details.aspx?id=52685
You might want to use the uninstall option first. Reboot, then install.
You should only need the 64 bit version but maybe it needs the 32 bit also.
-
@Vaporized I did what you said but it didnt work. EAC still says its from an 'untrusted source'
-
BTW if i delete the file the game says its missing again and asks me to reinstall the game
-
https://www.easy.ac/en-us/support/game/issues/errors/
There is a section "Untrusted System File"
Try running the sfc /scannow command as admin - warning it takes some time.
Can you post the exact location of the file? I can check to see how my system looks later.
Edit: This is interesting. I don't even have VC 2015 installed (Windows 10). Maybe the 2017 is taking it's place.
-
@Vaporized i ran the sfc/scannow but it was okay. I have run that a couple of times now
-
Be sure your installation of EAC is located on your C drive
I would reinstall EAC and all the Visual C++ files. Restart.
If you have the Steam version of Paladins, browse to:
Steam\steamapps\common\Paladins\Binaries\EasyAntiCheat and run the EAC setup. Try the Repair Service / Uninstall from here.You may need to restart your computer after the installation or after any updates.
You can also try:
https://www.computerbase.de/downloads/systemtools/all-in-o
(the orange Download button (397 MB))Download a registry cleaner. WRCFree
https://wise-registry-cleaner.en.softonic.com/download#Run the DISM command
Go to Start > launch Command Prompt as Administrator
Type: DISM /Online /Cleanup-Image /ScanHealth
Hit Enter
-
@U1320291885 said in Can't open the game because of easy anti cheat:
@Vaporized i ran the sfc/scannow but it was okay. I have run that a couple of times now
I see you missed a question "Can you post the exact location of the file?"
Also, are you using Steam or Epic games to launch?
