I don't know if you still need help with this but what happens is after you click on submit it takes you directly to the middle of the next page which is empty. You have to scroll up to see the message "We appreciate your patience as we are experiencing a higher than usual volume of tickets". I only discovered this because someone from the official Smite Discord server helped me (thanks Goobsie <3).
Posts made by ivanebds
RE: Unable to submit support tickets.