@jhaglund No

@jhaglund I did everything, all right. Only point 5 does not go, says that the page does not exist.

Yes, I use 64 bit Windows 10.

Yes. I thank everyone for the help you have given me. Thanks a lot.

@Vaporized I started Paladins with DX9 and with IO it's fine, even with the ultimate. (This obviously without that code)

@jhaglund I managed to update the latest version that was in the package that you left me as a download and for now it's all right, I am attaching the tab of the devices.

Update: trying to start Paladins, it always crashes because D3D11 is active in the game settings. The fact is that directX is already up to date.

@jhaglund

1. Yes I have tried it now and I have it reinstalled from the pc itself.

2. If you mean the display version is: 10.0.18362.693 on 21/06/2006.

3. I have tried and I have an error that I am attaching to you through the image.

4. I tried and told me that the latest version is present on the PC.

5. I have searched all the files and they are present.

@Shadowpuppy In my pc there is the direct X 12.

@jhaglund

1. Previously I had tried to update the graphics card from the manufacturer's website with their application but in the installation of the update it gave me an error saying that the driver I had on the PC had particular changes and that it was not a generic driver.

2. I tried but it gives me the same problem.

3. When there is no "force -d3d9" code, the game starts only when the D3D11 is deactivated.

Then I solved the problem by starting the game by typing "force-d3d9". I changed the settings of the DX11 by putting it off. Starting it normally works (without writing "force-d3d9"); so now I understand that the problem is the D3D11, do you know how I can fix it?

@jhaglund it is already disabled and if I try to enable it it doesn't work the same. They advised me to do a clean boot of Windows but the same causes me that problem.

I checked the version of Steam and it's the latest.